Privacy Policy Notice

Throughout this privacy notice, "we", "our" and "us" refers to 50three Digital Limited. "You" and “your” refers to an you as an individual lead, client, connection, or website visitor.

50three Digital Limited is a registered data controller. We hold personal information about you electronically, under the requirements of the Data Protection Act 1998 (DPA) and General Data Protection Regulation (GDPR). We do so as you have engaged in communication with us. We do our utmost to protect your privacy. We follow security procedures regarding the storage and disclosure of information which you have given us in order to avoid unauthorised loss or access. As such we have security systems and procedures to protect information from unauthorised disclosure, misuse or destruction.

What information do we hold about you?

When engage with us the information held about you may include your name, email address and contact details. We ask you when you contact us if you are happy for us to have access to any other information you may provide, for example NDA’s, project proposals, business contact details. If you say yes, any information you provide to 50three Digital Limited is accessible to us.

Why do we hold this information?

We collect personal information from you to provide the services you have requested when contacting us. We process your information to facilitate us in providing services to you.

How we use your information?

  • To quote and estimate your project
  • To implement and deliver your project
  • To set up and configure any third party accounts to facilitate in delivering your project
  • To invoice and finance your project
  • To provide support and maintenance to your project
  • To facilitate in a long term relationship with you

Who we share your information with?

Your personal data may be shared between our different departments to help us understand our relationship with you.

We may disclose certain personal information to external organisations to carry out our functions and manage our operations or because you asked us to. These may include, but are not limited to;

  • When you have given us permission to do so
  • To third parties engaged by 50three Digital Limited as approved data processors such as...
    • Digital Ocean (https://www.digitalocean.com/legal/privacy/)
    • Postmark (https://postmarkapp.com/eu-privacy)
    • Google (https://policies.google.com/privacy)
    • Slack (https://slack.com/privacy-policy)
    • Receipt Bank (https://www.receipt-bank.com/privacy-policy/)
    • Xero (https://www.xero.com/uk/about/terms/privacy/)
  • Third party software systems required to facilitate our data functions

Some of these organisations may be based outside of the UK or the European Union. We have ensured these organisations have safeguards in place, which meets appropriate standards, to protect your personal data.

How long do we keep your information?

We will continue to store your information indefinitely or until such a time as appropriate.

Should you wish to update or delete your data, please contact rob@50three.digital.

Your rights

You may request a copy of the personal information we hold about you. This is called a subject access request. If you wish to make such a request, contact the Data Protection Officer (see details under the “how to contact us” section).

If you wish to correct any information about you held by us please contact rob@50three.digital in the first instance.

Communications may be sent to you by post, telephone, text, email or instant message (principally by email) depending on the contact details we hold and the preferences expressed by you about the types of communications you wish to receive. To let us know how you would prefer to keep in touch with us or to request no further communications from us, contact rob@50three.digital.

Where you exercise your right to erasure, we will retain a core set of personal data to ensure that we do not inadvertently contact you in the future.

Other information

How to contact us

If you require further information about how your personal information is held and processed by us please contact 50three Digital Limited’s Data Protection Officer, email rob@50three.digital. Our postal address is 50three Digital Limited, 15 Palace St, Norwich, NR3 1RT.

We try to meet the highest standards when collecting and using personal information. If you have any concerns with regard to your personal information, please contact us at the above address.

Information Commissioner's Office

You have a right to complain to the Information Commissioner's Office about the way in which we process your personal information. Please see www.ico.org.uk/concerns.

Changes to this privacy notice

We keep our privacy notices under regular review. This privacy notice was last updated May 2018.